Category Archives: Fireplace Troubleshooting

Using Your New Fireplace

At Henges, we are always happy to answer any questions or provide more information about using your new fireplace.  However, this handy guide will prepare you for what to expect, especially if this is the first time you have owned a gas fireplace.

Using Your New Fireplace

Important tips when using your new fireplace:

  • Remove and plastic from trim parts before turning the new fireplace ON.
  • It is normal for fireplaces fabricated of steel to give off some expansion and/or contraction noises during the start up or cool down cycle. Similar noises are found with your furnace heat exchanger or car engine.
  • It is not unusual for your gas fireplace to give off some odor the first time it is burned.  This is due to the curing of the paint and any undetected oil from the manufacturing process.
  • Please ensure that your room is well-ventilated – open all windows.
  • Burn your fireplace for at least 10 hours the first time you use it.  If the optional fan kit has been installed, place the fan switch in the “OFF” position during this time.  This will help minimize odors in future use.

Henges Insulation & Fireplaces has a comprehensive team of trained professionals with years of critical, hands-on experience. These experts will help you choose the fireplace or insulation best-suited for your home. Our certified installers have undergone extensive training and regular re-certifications and will work with you to get the job done right.

At Henges Insulation & Fireplaces, our experienced team offers nothing less than outstanding customer service. We pride ourselves on our professionalism and competitive pricing. If there is anything we can help you with, please contact us at 913-764-4600 or complete the contact form. We look forward to working with you!

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6 Fireplace Safety Tips

The Home Safety Council has 6 fireplace safety tips worth repeating during this time of year. To prevent house fires and burns while operating your fireplace, remember these tips.

Fireplace Safety Tips

Fireplace Safety Tips:

  1. Burn only seasoned wood, not trash or other flammable items because those may emit poisonous or harmful fumes or ignite.
  2. Use UL-certified creosote logs to prevent the build-up of creosote in your chimney, which should be professionally inspected each year.
  3. Be sure your chimney flue (if applicable) is open before turning on your fireplace.
  4. Keep embers contained with glass doors or a fireplace screen.
  5. Install and make sure smoke detectors are working inside each level of your home, especially near sleeping areas.
  6. To avoid burns, don’t let children play near working fireplaces or wood stoves.

At Henges Insulation & Fireplaces, our experienced team offers nothing less than outstanding customer service. We pride ourselves on our professionalism and competitive pricing. If there is anything we can help you with, please contact us at 913-764-4600 or complete the contact form. We look forward to working with you!

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